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Agenda

DAY 1  |  Wednesday, 11 September 2024 

7:50am

Registration

8:50am

Welcome to Country

9:00am

Welcome Address from Aventedge

9:05am

Chairperson's Opening Address

Emeritus Professor Michael Sherris, School of Risk and Actuarial Studies, University of New South Wales

AGED CARE ACT 2024: FUNDING, POLICY & REGULATORY CHANGES

9:15am

Departmental Address: Incorporating taskforce findings into funding plans to develop strategies for Aged Care financial sustainability

  • How can providers improve cost transparency and value for money through reducing excess administration fees?

  • Understanding the impacts of the AN-ACC Funding increase coming into effect on October 1

  • How will the changes in registration categories and the strengthened quality standards impact funding plans across home care and residential care providers?

  • What strategies and services can struggling providers use to access funding support and improve their cash flow?


Susan Trainor, Assistant Secretary, Funding Operations and Analysis Branch, Department of Health and Aged Care

9:55am

Unpacking the Recommendations of the Aged Care Taskforce - Considerations for Aged Care Providers in implementing findings

  • How was the taskforce designed to help improve the Aged Care sector?

  • How do the findings from the Aged Care Taskforce affect current Aged Care costing models?

  • How might factors such as remoteness, differing provider types, and facility sizes impact the implementation of recommendations?


Thomas Walker, Chief Executive Officer, Think Forward

10:35am

Speed Networking: Engage in rapid-fire conversations to expand your professional contacts

10:55am

Morning Tea

FINANCIAL MANAGEMENT & COST CONTROL STRATEGIES

11:25am

Admin Automation: It’s 2024 and you’re still pushing paper?

  • Leveraging technology to build scale

  • How to drive efficiencies to your bottom line

  • Strategies for getting the most out of your team


Redmap

11:45am

Panel: Addressing ongoing financial sustainability challenges in aged care

  • Addressing the financial costs associated with compliance and reporting

  • What impact will the new Aged Care Act have on future funding models and payment strategies?

  • Recognising the impact of changing consumer preferences on funding opportunities, and challenges in implementing their transition


Stephen Holmes, Chief Executive Officer, Goodwin Aged Care


Jing Fang, Group Manager Finance Transformation, Southern Cross Care


Paul Maher, Director of Finance, McLean Care

12:35pm

Innovation in cost control - Adapting to the changing market

  • Analysing the shortcomings of current Aged Care finance systems and opportunities for innovation

  • What adjustments need to be made to the sector’s financial plans in order to adapt to changing consumer needs?

  • How can providers maintain care standards while developing sustainable financial strategies?


Stuart Flavell, Chief Financial Officer, KinCare

1:00pm

Networking Lunch

REVENUE DIVERSIFICATION & ALTERNATIVE FUNDING SOURCES

2:00pm

Building a Financially Sustainable Aged Care Organisation: ACH Group's Insights

  • How ACH Group is embracing a growth mindset and culture of excellence to drive financial and operational resilience and performance across all aged care divisions: Retirement Living, Residential Care, and Home Care offerings.

  • What are some actionable insights and practices that other aged care organisations striving for financial resilience could implement amidst the evolving aged care landscape


Adam Green, Chief Financial Officer, ACH Group

2:40pm

Challenges in sourcing future capital to prepare for upcoming development and re-design

  • How will changing demographics and government compliance exacerbate current financial challenges?

  • What strategies are there for providers to innovate, locate new sources of capital, and improve their financial sustainability?

  • How can providers facilitate necessary developments and redesigns through fostering resilient and skilled workforces?

  • Exploring the benefits of collaboration in sustaining and strengthening the sector


Doug MacColl, Chief Financial Officer, Scalabrini

3:20pm

Afternoon Tea

WORKFORCE COST MANAGEMENT & PRODUCTIVITY

4:10pm

Analysing the Fair Work Commission ruling's impact on workforce productivity and financial performance

  • How have the changes to wages ameliorated/exacerbated current recruitment and turnover issues?

  • Addressing uncertainty around funding channels for wage increases and upskilling

  • How can implementing automation and other technologies manage overhead workforce costs, allowing for competitive wage opportunities to attract and retain workers?


Professor Mike Woods, Professor of Health Economics, Centre for Health Economics Research and Evaluation (CHERE), UTS Business School

4:40pm

Financial and operational strategies to meet the minutes while reducing agency dependency

  • Managing the cost of talent recruitment and training while minimising turnover

  • How can providers reduce overheads through developing in-house talent

  • Cost-saving strategies for maximising workforce quality and managing agency reliance


Mark Broadhead, Chief Financial Officer, Pathways Residences

5:10pm

Chairperson's Closing Remarks

5:20pm

Networking Drinks

DAY 2  |  Thursday, 12 September 2024

9:00am

Chairperson's Opening Address

Emeritus Professor Michael Sherris, School of Risk and Actuarial Studies, University of New South Wales

FINANCIAL RISK MANAGEMENT & COMPLIANCE

9:10am

Shaping the Future of Aged Care Financing: A Call for Sustainable Models

  • Exploring systemic funding issues uncovered by the Royal Commission into Aged Care Quality and Safety

  • Unpacking the possibility of integrated aged care financing with retirement income and health financing

  • Securing the future of aged care by striking a balance between government support and private initiatives


CT Johnson, Chief Financial Officer, Catholic Healthcare

9:40am

Innovation to address workforce and compliance challenges - how providers are thinking outside the box to solve workforce availability and better manage compliance requirements, reporting and costs

  • How can innovation support providers to mitigate the cost of compliance, and administration?

  • How can providers maintain financial sustainability, compliance requirements and care standards while managing workforce challenges through embracing innovative solutions?


Paul Maher, Director of Finance, McLean Care

10:10am

Morning Tea

INVESTMENT IN FINANCIAL MANAGEMENT TECHNOLOGY & AI

10:40am

Round Tables

  • Strategic Advice for the Uncertain Future: Creating an Informed and Well-Designed Aged Care Sector


Selina Gerner, Partner, McGrath Nicol

Sean Wiles, Partner, McGrath Nicol


  • Tech Integration for Financial Resilience in Aged Care Services


  • Administrative Solutions for Ensuring Aged Care Financial Stability

11:50am

Case Study:  Financial Sustainability at Fronditha Care

  • How does Fronditha Care optimise operational efficiency without compromising care quality while ensuring robust finance management?

  • Exploring cost-saving strategies to support long-term financial viability


Faye Spiteri OAM, Chief Executive Officer, Fronditha Care

12:20pm

Networking Lunch

M&A, COLLABORATIONS & PARTNERSHIPS FOR FINANCIAL SUSTAINABILITY

1:20pm

Mergers and Acquisitions - Insights and Strategies for Transformative Growth

  • Exploring how M&A can be implemented effectively to maintain bed supply for consumers in critical locations

  • What happens to care services and consumers when the numbers of an M&A prospect don’t add up?

  • Addressing rural and remote complications for M&A

  • Best practices and practical insights to ensure a seamless transition and maintain operational continuity during handover


Megan Millman, Chief Financial Officer, Bolton Clarke

1:50pm

Panel: Boosting Financial Sustainability through Collaborative Advantage

  • Partnering with primary health networks, state health bodies and hospital programs to support post-acute and transitional care

  • Enhancing workforce capabilities through partnership with local job programs, education and training organisations

  • Creating a community with other aged care providers to share resources and help alleviate financial strain


Andrew Stephens, Chief Financial Officer, Baptcare


Associate Professor Nicole Sutton, Co-Founder UTS Ageing Research Collaborative (UARC), UTS Business School


CT Johnson, Chief Financial Officer, Catholic Health Care

2:30pm

Is Aged Care Consolidation Inevitable? Financial Sustainability challenges for smaller providers - Assessing the risks of compliance and demand, addressing solutions through partnering, collaboration, and mergers

  • Investigating the increasing burden of the Financial Taskforce outcomes on the aged care sector, and its potential impact on struggling operators

  • Understanding the impact of higher occupancy rates, investments in technology, efficient administration systems and more flexible staffing rosters on the future landscape of aged care consolidation


Jason Binder, Chief Executive Officer and Managing Director, Respect Aged Care

3:00pm

Afternoon Tea

STRATEGIC FINANCIAL PLANNING & RESILIENCE

3:30pm

Supporting Aged Care Boards in Navigating Aged Care Reforms

  • Key challenges and critical areas to address when overseeing risk and quality

  • Providing reports to Boards that are collated, highlight the risks and guide decision making

  • Supporting Boards with their fiduciary responsibilities


Katherine Platt, Head of Clinical & Service Governance, Bolton Clarke

4:00pm

Preparing for future cohorts - maintaining financial sustainability through the generational shifts and their changing customer experience expectations and higher complex care needs

  • Exploring how the transition to Baby Boomer clients will alter the sectors care requirements

  • Challenges in design and redevelopment of old stock for newer cohorts

  • Recognising and adapting care styles to meet generational preferences

  • Fostering a sense of unity and shared responsibility through transparent communication


Luke Greive, Chief Executive Officer, Infinite Care

4:30pm

Chairperson's Closing Remarks

4:40pm

Close of Forum

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